Returns & Exchanges
At Grass-fields, we want you to be completely satisfied with your vibrant African-inspired pieces. If your order isn't quite right, you can return or exchange eligible items within 14 days of delivery.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in their original condition.
Ship the Items
Print your prepaid shipping label from the portal and drop off the package at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing