Frequently Asked Questions
Everything you need to know about your Grass-fields shopping experience.
Where does Grass-fields ship from and what are the delivery times?
We ship our vibrant African-inspired collections worldwide from our distribution centers. Standard shipping typically takes 5-7 business days, while express options are available for delivery within 2-3 business days.
How do I ensure I choose the correct size?
Since our garments are often made from high-quality, non-stretch wax cotton, we recommend checking our detailed Size Guide located on each product page. Please measure your bust, waist, and hips to find your perfect fit.
What is your return and exchange policy?
We want you to love your purchase! If you are not satisfied, you can return your items within 14 days of receipt for a refund or store credit, provided the items are unworn, unwashed, and have all original tags attached.
How should I care for my African wax print clothing?
To preserve the vibrancy of the prints, we recommend hand washing in cold water or using a delicate machine cycle at 30°C. Always hang to dry and iron on the reverse side.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay in select regions.
Do I have to pay customs or import duties?
Customs duties and taxes depend on your location. For customers in the UK and USA, duties are typically included. For other international destinations, the recipient is responsible for any local customs fees incurred upon arrival.